Windows 10 Search、Cortana、およびEdgeのクラッシュ
私はLenovoT450sラップトップにWin10Enterprise（Bitlocker対応-Samsung EVO 850 500 GB SSDを使用したハードウェア暗号化）を比較的新しくインストールしました。まだ自分でセットアップしていないにもかかわらず、最近、いくつかの大きな問題が発生していることに気付きました。 SearchUI.exeとmicrosoftedgecp.exe（Microsoft Edge）を使用します。具体的には、edgehtml.dllが原因でクラッシュしていると思います。スタートメニューをクリックすると、起動する前に1秒間躊躇し、入力して何かを検索することはできません。 Cortanaをクリックしても何も起こらず、Edge自体は起動から数秒以内にクラッシュします。イベントビューアのエントリのいくつかを次に示します。
-
Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x3bf0
Faulting application start time: 0x01d18efa5270bbae
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: 8d733596-7679-4146-a5bc-32e58b1a4129
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge
-
Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x47c4
Faulting application start time: 0x01d18efa51ded1e9
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: c75874b5-d314-4b32-9abe-8f97492f1845
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge
-
Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x1a8
Faulting application start time: 0x01d18efa510f8f66
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: a2a299bd-ea1e-4f98-a430-6bdfb61e5109
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge
-
Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x3640
Faulting application start time: 0x01d18efa510890c3
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: db08f14e-8d55-49e4-b80c-3b9b56a21726
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge
-
Faulting application name: SearchUI.exe, version: 10.0.10586.63, time stamp: 0x568b1fdc
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x374c
Faulting application start time: 0x01d18efa2d6609c6
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: 34230882-ec14-44b9-8ce0-1b4f30e59849
Faulting package full name: Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID:
-
Fault bucket 133301214499, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy
P2: praid:CortanaUI
P3: 10.0.10586.63
P4: 568b1fdc
P5: edgehtml.dll
P6: 11.0.10586.162
P7: 56cd3d95
P8: 88985004
P9: 00000000004be12a
P10:
Attached files:
C:\Users\<REDACTED>\AppData\Local\Temp\WER4DA8.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Window_897442cd215ce5bc4ce35642dc9bd6973fda99_00c55871_3150500a
Analysis symbol:
Rechecking for solution: 0
Report Id: 34230882-ec14-44b9-8ce0-1b4f30e59849
Report Status: 0
Hashed bucket: eef41b25bfe514042d78e156ab16e2cf
SFCを試しましたが成功しませんでしたが、まったく新しい異なるユーザーアカウントでも問題が解決しません。私もオンラインで解決策を見つけようとして精査してきましたが、成功しませんでした。私の次のステップは、おそらくWindowsの修復を試すことですが、可能であればそれを避けたいと思います。さらに、問題が修正される保証はありません。次に何を試すべきかについての考え/提案はありますか？
Microsoftのフォーラムからの追加情報は次のとおりです。 http://answers.Microsoft.com/en-us/windows/forum/apps_windows_10-msedge/edgehtmldll-crashes-disable-searchui-and-Edge/ed0f0fe8-e739 -4900-80b3-121991bda5d4？page = 1＆tab = question＆status = AllReplies
更新（4/6/16）
「sfc/scannow」と「Dism/Online/Cleanup-Image/RestoreHealth」の結果
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.10586.0
Image Version: 10.0.10586.0
[==========================100.0%==========================]
The restore operation completed successfully.
The operation completed successfully.
UPDATE-2（4/6/16）
Microsoft Edgeの起動時のプロセスモニターからの結果（パスでフィルター処理されたものはC：\ windows\fontsで始まります）：
"Time of Day","Process Name","PID","Operation","Path","Result","Detail"
"5:40:51.5499877 PM","Explorer.EXE","4448","CloseFile","C:\Windows\Fonts","SUCCESS",""
"5:40:51.5532395 PM","Explorer.EXE","4448","CloseFile","C:\Windows\Fonts","SUCCESS",""
"5:41:11.5068092 PM","MicrosoftEdge.exe","16152","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5069770 PM","MicrosoftEdge.exe","16152","QueryInformationVolume","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.5070573 PM","MicrosoftEdge.exe","16152","QueryAllInformationFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:20 PM, LastAccessTime: 4/6/2016 5:39:20 PM, LastWriteTime: 10/30/2015 3:17:59 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x1400000001a87b, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.5071492 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.5072010 PM","MicrosoftEdge.exe","16152","QueryStandardInformationFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.5073179 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.5121628 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5122610 PM","svchost.exe","456","QueryInformationVolume","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.5123003 PM","svchost.exe","456","QueryAllInformationFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:20 PM, LastAccessTime: 4/6/2016 5:39:20 PM, LastWriteTime: 10/30/2015 3:17:59 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x1400000001a87b, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.5123534 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.5123869 PM","svchost.exe","456","QueryStandardInformationFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.5124542 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.5126484 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5127537 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","Information: DACL, DACL Unprotected"
"5:41:11.5128072 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:11.5129688 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5130375 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Information: DACL, DACL Unprotected"
"5:41:11.5131821 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:11.7920593 PM","MicrosoftEdge.exe","16152","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7921820 PM","MicrosoftEdge.exe","16152","QueryInformationVolume","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.7922503 PM","MicrosoftEdge.exe","16152","QueryAllInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:37 PM, LastAccessTime: 4/6/2016 5:39:37 PM, LastWriteTime: 10/30/2015 3:18:01 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x70900000000a833, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.7923204 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.7923699 PM","MicrosoftEdge.exe","16152","QueryStandardInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.7924721 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.7960577 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7961492 PM","svchost.exe","456","QueryInformationVolume","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.7961929 PM","svchost.exe","456","QueryAllInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:37 PM, LastAccessTime: 4/6/2016 5:39:37 PM, LastWriteTime: 10/30/2015 3:18:01 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x70900000000a833, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.7964009 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.7964361 PM","svchost.exe","456","QueryStandardInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.7964973 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.7968181 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7969056 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeuisl_1.ttf","BUFFER OVERFLOW","Information: DACL, DACL Unprotected"
"5:41:11.7969498 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""
"5:41:11.7971336 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7971948 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Information: DACL, DACL Unprotected"
"5:41:11.7972224 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""
"5:41:15.2784017 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:15.3094061 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""
"5:41:18.2358560 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:18.2359617 PM","svchost.exe","456","QueryInformationVolume","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:18.2360139 PM","svchost.exe","456","QueryAllInformationFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:20 PM, LastAccessTime: 4/6/2016 5:39:20 PM, LastWriteTime: 10/30/2015 3:17:59 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x1400000001a87b, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:18.2360733 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:18.2361161 PM","svchost.exe","456","QueryStandardInformationFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:18.2362000 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:18.2363709 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:18.2364383 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","Information: DACL, DACL Unprotected"
"5:41:18.2364673 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:18.2366396 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:18.2367159 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Information: DACL, DACL Unprotected"
"5:41:18.2367440 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:21.2377432 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:21.5793870 PM","MicrosoftEdge.exe","16152","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:21.5826254 PM","MicrosoftEdge.exe","16152","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
例外コード0x88985004はDWRITE_E_FILEACCESSを意味します
//
// MessageId: DWRITE_E_FILEACCESS
//
// MessageText:
//
// A font file exists but could not be opened due to access denied, sharing violation, or similar error.
//
#define DWRITE_E_FILEACCESS _HRESULT_TYPEDEF_(0x88985004L)
そのため、フォント（C：\ Windows\Fonts）に問題があります。
ダンプを見ると、Times NewRomanフォントを読み込もうとするとEdgeがクラッシュすることがわかります。そこで、Process Monitorログを調べたところ、Times New RomanフォントがC：\ Windows\fontsになく、C:\ProgramData\Samsung\SPenFonts（C:\ProgramData\Samsung\SPenFonts\Times.ttf）にあり、ここでエッジエッジが発生していることがわかりました。 ACCESS DENIEDエラー。 Edgeにはフォントを読み取る権限がありません：
拡大するにはクリックしてください
このエラーの後、Windowsエラー報告（werfault.exe）が起動され、エラーレポートが作成されます（そしてダンプが作成されます）。
C:\ProgramDataにフォントをインストールするSamsungソフトウェアをインストールしてください。どのソフトウェアがこれを実行するかがわかった場合は、Times New RomanフォントがすでにWindowsの一部であるため、そのソフトウェアをデバイスから削除してください。フォントを再度インストールする必要はありません。
私は同じ問題を抱えていました。
C：\ ProgramData\Samsung\SPenFonts\times.ttfでアクセスが拒否されました
そのための解決策は、SamsungSNoteをアンインストールすることでした。
おかげで、これは非常に役に立ちました。 FontBaseを実行していて、誤ってSegoeUIフォントをアクティブにして、システムのSegoeUIフォントをロックしました。これにより、Edge、edgecp、searchui/Cortana、Calculator、Store、およびその他のいくつかのUWPアプリがクラッシュしました。 FontBaseを閉じるか、SegoeUIフォントを非アクティブ化すると、作業が再開されました。
SegoeUIフォントへのACCESSDENIEDを示すレコードが見つかるまで、ProcessMonitorでfontを検索して、アクセスエラーを診断しました。